At hebaje, we believe gambling should be an enjoyable and controlled form of adult entertainment. Our responsible gaming framework provides you with the tools, knowledge, and support to keep your play safe, informed, and within healthy limits.
Every registered hebaje player has access to the following responsible gaming features, available directly within the account settings area at no cost.
Set a daily, weekly, or monthly cap on how much you can deposit into your hebaje account. Once a limit is active, it cannot be increased for at least 24 hours, giving you a cooling period before any change takes effect. Reductions apply immediately.
Define a maximum length for each gaming session. When your chosen time is reached, hebaje will notify you and, depending on your settings, either show a reminder or log you out automatically. This helps prevent extended play sessions that can lead to impulsive decisions.
If you feel that gambling is no longer under control, you can request a self-exclusion from the hebaje Platform for a chosen period — 30 days, 90 days, 180 days, 1 year, or permanently. During exclusion, your account is suspended and you cannot deposit, bet, or access promotions.
Enable periodic on-screen reminders that display how long you have been playing and your net gaming activity during the session. Reality checks are shown at intervals you choose — every 15, 30, or 60 minutes — to help you stay aware of your actual play time and spending.
Need a short break without committing to a full self-exclusion? The time-out feature lets you pause your account for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, all account access and marketing communications are suspended until the period expires.
Review a full, transparent log of your betting activity, deposits, withdrawals, and session durations directly from your account dashboard. Having a clear picture of your gaming history is an important first step toward making informed decisions about your play habits.
Responsible gaming is at the heart of how hebaje operates as a platform. We recognise that while the vast majority of players enjoy gambling as a recreational activity without any adverse effects, a small proportion may develop patterns of behaviour that cause harm to themselves, their families, or their finances. It is our duty to take proactive steps to identify, support, and protect those individuals.
hebaje serves players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and Mymensingh — and we understand that access to gambling in a convenient digital format carries a responsibility that we take seriously. Our responsible gaming policy is not a box-ticking exercise; it is a genuine, ongoing commitment backed by practical tools and a trained support team available 24 hours a day.
One of the most important principles of responsible gaming is understanding the nature of gambling. Games at hebaje — whether cricket betting, live casino tables, slots, or other offerings — are designed as entertainment products. The house has a mathematical edge over time, which means gambling should never be approached as a reliable source of income or a method to recover financial losses. Every session should be treated as a leisure activity with an entertainment budget that you are fully prepared to lose.
Before placing any bet, decide on the maximum amount you are willing to spend during that session. This is your entertainment budget. Stick to it regardless of outcomes. Never borrow money to gamble, never chase losses by depositing more than planned, and never use funds intended for essential expenses — rent, food, utilities, or family obligations — as part of your gaming budget.
All games on the hebaje Platform involve an element of chance. Past outcomes do not influence future results. A winning streak does not predict continued wins, and a losing streak does not guarantee an imminent win. Decisions made under the belief that outcomes can be predicted or controlled lead to irrational betting behaviour and increased risk of harm. Always play with clarity, not with the expectation of a guaranteed outcome.
hebaje strongly advises against gambling when you are under the influence of alcohol or other substances, or when you are in a heightened emotional state — whether from stress, anger, grief, or anxiety. Decision-making quality deteriorates significantly in these states, increasing the risk of impulsive bets, chasing losses, and spending beyond your means. If you are not in a calm, rational frame of mind, it is always better to log out and return another time.
Problem gambling can develop gradually. Being aware of the warning signs — in yourself or in someone close to you — is the first step toward getting help. If any of the following statements sound familiar, we encourage you to use our responsible gaming tools or contact our support team immediately.
Answer these questions honestly. If you find yourself answering "yes" to several of them, it may be time to take a step back and use one of the tools available on the hebaje Platform, or to seek external support.
The table below summarises the responsible gaming controls available to all registered hebaje players and how each one works in practice.
| Control | Options Available | Status |
|---|---|---|
| Daily Deposit Limit | Custom amount in BDT (e.g., ৳500 – ৳50,000) | Active |
| Weekly Deposit Limit | Custom amount in BDT; resets each Monday | Active |
| Monthly Deposit Limit | Custom amount in BDT; resets on the 1st of each month | Active |
| Session Time Limit | 30 min / 1 hr / 2 hr / 4 hr / custom | Active |
| Reality Check Reminder | Every 15, 30, or 60 minutes during play | Active |
| Time-Out / Cool-Off | 24 hrs / 48 hrs / 7 days / 30 days | Active |
| Self-Exclusion | 30 days / 90 days / 180 days / 1 year / Permanent | Active |
| Activity History | Full session, bet, and transaction log; exportable | Active |
The hebaje Platform is strictly restricted to adults aged 18 years and above. We enforce this through identity verification and have a zero-tolerance policy for underage gambling.
All new hebaje accounts are subject to KYC (Know Your Customer) verification before withdrawals are processed and, in some cases, before full platform access is granted. Players must provide a valid government-issued identification document proving their date of birth and identity. Accepted documents include the Bangladesh National ID card, passport, and driving licence. Accounts found to belong to individuals under the age of 18 will be closed immediately and any funds held will be returned to the originating payment method following investigation.
If you share a device with younger family members, we strongly recommend taking steps to prevent accidental or deliberate access to the hebaje Platform. Never save your account login credentials on a shared device. Consider using parental control software to restrict access to gambling websites. If you suspect that a person under 18 has accessed or registered on the hebaje Platform using your device or identity, please contact our support team at [email protected] immediately so we can investigate and take appropriate action without delay.
If gambling is causing you distress, our team is here to help without judgement. Reaching out is always the right move.
Our support agents are trained in responsible gaming best practices. They can help you activate account limits, initiate a time-out or self-exclusion, review your gaming history, or simply provide a confidential conversation if you are concerned about your habits. Contact us at any time — there is no judgement, only practical help.
Responsible gaming keeps the experience enjoyable. When you're ready to play, hebaje offers cricket betting, live casino, 500+ slots, and instant BDT deposits via bKash and Nagad — always within a safe and secure environment.