Terms & Conditions —
hebaje Online Gaming

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the hebaje online gaming platform, available at https://hebaje.club, including all associated services, games, promotions, and support features (collectively, the "Platform"). The Platform is operated by hebaje ("we", "us", "our", or "the Company").

By registering an account, making a deposit, or otherwise using any part of the hebaje Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with the hebaje Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.

These Terms apply to all users of the Platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other locations across Bangladesh. The Platform is designed to serve adult players in Bangladesh and is governed in accordance with these Terms.

We reserve the right to update these Terms at any time. Continued use of the Platform after changes have been published constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility

To register and use the hebaje Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 18 years of age. The Platform is strictly prohibited for persons under the age of 18.
• You must be a natural person (not a corporation, trust, or other legal entity) registering on your own behalf.
• You must have full legal capacity to enter into a binding contract under the laws applicable in your jurisdiction.
• You must not be excluded from gambling services by any self-exclusion programme, court order, or other legal restriction.
• You must not be a current employee, contractor, director, or close family member of any person employed by hebaje or any of its affiliated service providers where such participation would create a conflict of interest.

hebaje reserves the right to request documentary proof of age and identity at any stage. If satisfactory verification documents are not provided within a reasonable period, hebaje reserves the right to suspend or close the account and withhold any associated funds pending investigation.

3. Account Registration

3.1 Single Account Policy

Each individual is permitted to hold one account only on the hebaje Platform. Creating multiple accounts, whether using the same or different personal details, is strictly prohibited. Where duplicate accounts are identified, hebaje reserves the right to close all associated accounts and void any winnings derived from them.

3.2 Accuracy of Information

You must provide complete, accurate, and truthful information at the time of registration and must update your account details promptly if any information changes. hebaje is not liable for any loss arising from your failure to maintain accurate account information.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your account, whether or not authorised by you, is your responsibility. You must notify hebaje immediately at [email protected] if you suspect unauthorised access to your account.

3.4 Account Verification (KYC)

hebaje operates a Know Your Customer ("KYC") process in accordance with standard industry practice. You may be required to submit one or more of the following documents before deposits, withdrawals, or certain promotions are made available to your account:

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address (utility bill, bank statement, or government correspondence dated within 90 days)
• Proof of payment method ownership (screenshot or statement confirming bKash/Nagad/Rocket account in your name)

Failure to complete KYC verification within the timeframe specified by hebaje may result in account restrictions, including suspension of withdrawal rights.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

hebaje accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, and selected bank transfer channels including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Visa and Mastercard are accepted where applicable. Payment method availability may vary and is subject to change without notice.

4.2 Deposit Terms

• Minimum deposit: ৳100
• Deposits via bKash, Nagad, and Rocket are credited to your hebaje balance instantly upon confirmation from the payment provider.
• hebaje does not charge a fee on deposits; however, your payment provider may apply its own transaction charges.
• All deposits must originate from a payment account held in your own name. Third-party deposits are not permitted.

4.3 Withdrawal Terms

• Withdrawals will be processed to the same payment method used for the most recent deposit, to the extent technically possible.
• Minimum withdrawal amounts and processing times are displayed within the platform at the time of the withdrawal request.
• hebaje reserves the right to conduct additional verification checks before processing any withdrawal.
• Withdrawals may be delayed if outstanding wagering requirements attached to active bonuses have not been met.
• In cases of suspected fraud, money laundering, or breach of these Terms, hebaje reserves the right to freeze withdrawal requests pending investigation.

4.4 Currency

All transactions on the hebaje Platform are denominated in Bangladeshi Taka (BDT, ৳). Where a payment provider processes in a different currency, the conversion will be handled by the respective payment provider at their prevailing exchange rate.

5. Bonuses & Promotions

5.1 General Bonus Terms

hebaje may offer welcome bonuses, reload bonuses, free spins, cashback offers, and other promotional incentives from time to time. All bonuses are subject to the specific terms published alongside each individual offer, including applicable wagering requirements, minimum odds, qualifying game restrictions, and expiry periods.

5.2 Wagering Requirements

Unless otherwise stated, bonus funds must be wagered a specified number of times ("wagering requirement") before they or any associated winnings may be withdrawn. The applicable wagering requirement is displayed clearly within each promotion's terms at the time of the offer.

5.3 Bonus Abuse

Systematic exploitation of bonus offers, including but not limited to: registering multiple accounts to claim bonuses repeatedly, placing low-risk bets designed solely to satisfy wagering requirements without genuine gameplay intent, or using automated software to claim promotions — is strictly prohibited. hebaje reserves the right to void bonuses and associated winnings and to close accounts where bonus abuse is identified.

5.4 Bonus Expiry

Bonuses that are not used or whose wagering requirements are not completed within the stated validity period will expire automatically. Expired bonuses are forfeited and cannot be reinstated.

6. Gameplay Rules

Each game available on the hebaje Platform operates according to individual game rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of each game before wagering real money.

In the event of a discrepancy between a displayed game result and the result recorded by the hebaje server, the server record shall be the definitive and binding result. hebaje is not liable for losses arising from a player's misunderstanding of game rules or mechanics.

Live casino games and sports betting markets are subject to additional rules specific to those products. In-play sports bets are accepted at hebaje's discretion; bets placed after the conclusion of an event will be voided.

hebaje uses certified Random Number Generator (RNG) technology for all applicable games to ensure that outcomes are statistically random, independent, and verifiably fair. RNG certification details are available on request via [email protected].

7. Prohibited Conduct

The following conduct is strictly prohibited on the hebaje Platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to law enforcement authorities where applicable:

• Providing false, misleading, or fraudulent information at any stage of the registration or verification process
• Registering or operating more than one account on the Platform
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or its games
• Colluding with other players or third parties to gain an unfair advantage in any game
• Exploiting software errors, glitches, or vulnerabilities; any winnings derived from exploiting such errors are void
• Using the Platform for any money laundering or other illegal financial activity
• Allowing a minor (any person under 18 years of age) to access your account or use the Platform
• Engaging in abusive, threatening, or discriminatory behaviour toward hebaje staff or other users
• Attempting to reverse-engineer, copy, or reproduce any part of the Platform's software or intellectual property

8. Responsible Gaming

hebaje is firmly committed to promoting responsible gaming practices among all players on the Platform. We believe that gambling should be an enjoyable form of adult entertainment, not a source of financial or personal harm.

The following tools are available to all registered players within the account settings area:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you may deposit.
• Session Time Reminders: Receive alerts notifying you of how long you have been active in a single session.
• Cooling-Off Period: Temporarily suspend access to your account for a chosen period (24 hours to 30 days).
• Self-Exclusion: Permanently exclude yourself from the Platform. Self-exclusion requests will be processed within 24 hours and cannot be reversed for a minimum period of six months.

If you feel that gambling is negatively affecting your life or the lives of those around you, please visit our Responsible Gaming page for further guidance, self-assessment tools, and information on external support organisations. You may also contact our support team at [email protected] at any time.

9. Privacy & Data Protection

hebaje collects and processes personal data in accordance with the Privacy Policy, which forms part of these Terms. By using the Platform, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

Personal data provided to hebaje will be used for the purposes of account management, identity verification, fraud prevention, customer support, and (where you have given consent) marketing communications. Your data will not be sold to third parties.

All data transmitted between your device and the hebaje Platform is protected by 256-bit SSL encryption. hebaje implements industry-standard security measures to prevent unauthorised access, disclosure, or loss of your personal information.

10. Limitation of Liability

To the maximum extent permitted by applicable law, hebaje's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you into your hebaje account in the 30-day period preceding the date on which the claim arose.

hebaje shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, whether arising in contract, tort, or otherwise, even if hebaje has been advised of the possibility of such damages.

hebaje does not guarantee uninterrupted or error-free access to the Platform. The Platform may be temporarily unavailable due to scheduled maintenance, technical failures, or circumstances beyond our control. hebaje is not liable for any losses incurred during periods of Platform unavailability.

Gambling involves inherent financial risk. hebaje does not guarantee that any player will win money on the Platform. You acknowledge that you may lose some or all funds deposited and that hebaje bears no responsibility for any financial loss resulting from lawful gameplay.

11. Account Termination

11.1 Termination by You

You may close your hebaje account at any time by contacting our support team at [email protected]. Prior to closure, any pending withdrawal requests will be processed in accordance with the standard withdrawal terms. Account closure does not extinguish any obligations you have incurred under these Terms.

11.2 Termination by hebaje

hebaje reserves the right to suspend or permanently close your account at any time, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms
• Suspected fraud, money laundering, or other illegal activity
• Failure to complete identity verification within the required timeframe
• Discovery that you do not meet the eligibility criteria set out in Section 2
• Any conduct that, in hebaje's reasonable judgement, poses a risk to the integrity of the Platform or the safety of other users

Where an account is closed due to a breach of these Terms, hebaje reserves the right to withhold any balance in the account pending investigation. If the investigation confirms a breach, the balance may be forfeited. Where no breach is confirmed, any remaining legitimate balance will be returned to you via your registered payment method.

12. Amendments to These Terms

hebaje reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will endeavour to provide reasonable notice by posting a notice on the Platform or by contacting registered players via their account email address. The effective date of the most recent version of the Terms is displayed at the top of this document.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must stop using the Platform and may close your account in accordance with Section 11.1.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of a dispute arising out of or in connection with these Terms or your use of the hebaje Platform, we encourage you to contact us in the first instance to seek an amicable resolution.

hebaje is committed to resolving player complaints promptly and fairly. If you have a complaint, please submit it in writing to [email protected] with full details of the issue. hebaje will acknowledge your complaint within 48 hours and aim to provide a full response within 14 business days.

These Terms and any dispute or claim arising out of or in connection with them shall be interpreted and applied in the English language. The English version of these Terms is the governing version; any translation is provided for convenience only and does not create additional rights or obligations.

14. Contact Us

If you have any questions, concerns, or complaints relating to these Terms and Conditions, please contact the hebaje support team using the following details:

• Email: [email protected]
• Live Chat: Available 24/7 via the Platform
• Response Time: Live Chat: immediate · Email: 4–12 hours
• Operating Hours: 24 hours a day, 7 days a week (BST, UTC+6)

For responsible gaming queries or to activate self-exclusion, please visit our Responsible Gaming page or contact support directly. All responsible gaming requests are treated as high priority.